ostaraSoftware
ENDETR

Field service

Keep your
service software.
We build the rest.

We connect your service software with your ERP, accounting and the tools around it. Where they fall short, we build your solution according to your needs.

Systems you already run

We work between them.

Field service needs answered

The work around every visit.
Handled between your tools.

Every business works differently.
Your perfect solution is not found, it is built for you.

01

Fault reports

Faults arrive by phone, email and form, then get typed into a job by hand.

Today

Each report becomes a job with the right site, asset and contract attached.

With your exclusive tool

02

Inspection due dates

Maintenance and inspection dates tracked in lists, per site and per contract.

Today

Every due date is planned in time, across all sites and contracts.

With your exclusive tool

03

Test & inspection reports

Readings written down on site and typed into a report back at the office.

Today

Readings checked against their limits and turned into the report on site.

With your exclusive tool

04

Customer portal

Customers call to ask when you’re coming and email for last year’s certificate.

Today

Customers see visits, reports and certificates in their own portal.

With your exclusive tool

05

Job to invoice

Hours and parts collected from reports and retyped into an invoice days later.

Today

The invoice is drafted from the finished job, as an e-invoice.

With your exclusive tool

06

Profit per contract

Whether a maintenance contract pays only shows at the end of the year.

Today

One current view of hours, parts and profit per contract and customer.

With your exclusive tool

Streit V.1, Label, Taifun, mfr, TopKontor, simPRO, Joblogic, SAP, Business Central, DATEV, Lexware — or whatever you already run on.

How it works

Your process.
Our starting point.

  1. 01

    Show us the task

    Walk us through today’s work.

  2. 02

    We build your tool

    Built around the way you work.

  3. 03

    Put it to work

    Use it in your day-to-day work.

  4. 04

    We keep it working

    Tell us what needs to be different and we’ll change it.

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Let’s talk

What’s slowing
your business down?

Tell us in your own words.
You don’t need a technical brief.

Start with one task.

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